Data Deletion
You have the right to permanently delete all data we hold about you — at any time, at no cost, no questions asked.
What gets permanently deleted
| Data | Timeline |
|---|---|
| Account credentials (email, password, 2FA) | Immediately |
| All connected social media OAuth tokens | Immediately |
| Marketing email subscriptions | Immediately |
| Uploaded images and video files | Within 72 hours |
| Brand profile and voice settings | Within 14 days |
| All posts, captions, and content drafts | Within 14 days |
| Weekly survey responses | Within 14 days |
| Support correspondence | Within 30 days |
What we are legally required to keep: Invoices and payment records are retained for 7 years under accounting law. These contain only your name, billing country, and amounts paid — no social content, no tokens, no brand data. Card details are held by Stripe, not us.
Disconnect a social account without closing your account
1Go to Accounts in the left sidebar
2Click Disconnect next to the account you want to remove
This immediately deletes the stored access token and ends our ability to publish to that account. Your remaining account and content are not affected.
Remove Eu Postez access directly from each platform
Facebook
facebook.com → Settings & Privacy → Settings → Security and Login → Apps and Websites → find Eu Postez → Remove
Instagram
Instagram app → Profile → ☰ → Settings → Security → Apps and Websites → Active → find Eu Postez → Remove
TikTok
TikTok app → Profile → ☰ → Settings and Privacy → Privacy → Manage App Permissions → find Eu Postez → Remove Access
LinkedIn
linkedin.com → Me → Settings & Privacy → Data Privacy → Third-party applications → find Eu Postez → Remove
What happens after you request deletion
If you request deletion by email, you receive a reply confirming we've accepted your request
You receive a final email once deletion is complete
In-account deletions take effect immediately — no confirmation needed
Questions about your data?
DIGITAL SPECTRUM S.R.L.
Response within 2 business days · You may also file a complaint at dataprivacy.md